Terms of Use

Introduction

Welcome to Thakur Ramsingh hisotoric research institution ("Institute," "we," "our," or "us"). These Terms of Use ("Terms") govern your access to and use of our website, services, and applications. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

1. Acceptance of Terms

By creating an account, submitting an application, making a payment, or otherwise using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy. These Terms constitute a legally binding agreement between you and the Institute.

2. Eligibility and Account Registration

2.1 Eligibility

To use our services, you must:

• Be at least 18 years old or have parental/guardian consent if you are a minor
• Provide accurate, current, and complete information during registration
• Maintain the security and confidentiality of your account credentials
• Be legally capable of entering into binding contracts under Indian law

2.2 Account Security

You are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other security breach. We are not liable for any loss or damage arising from your failure to protect your account information.

3. Use of Services

3.1 Permitted Use

You may use our services only for lawful purposes and in accordance with these Terms. Permitted uses include:

• Accessing educational content and research materials
• Submitting applications for admissions and programs
• Making payments for fees, courses, and services
• Communicating with faculty, staff, and fellow students
• Participating in academic and research activities

3.2 Prohibited Activities

You agree not to:

• Violate any applicable local, state, national, or international law
• Infringe upon the intellectual property rights of others
• Transmit malicious code, viruses, or harmful content
• Attempt to gain unauthorized access to our systems or networks
• Engage in fraudulent activities or misrepresent your identity
• Harass, abuse, threaten, or intimidate other users
• Use automated systems (bots, scrapers) without authorization
• Share your account credentials with unauthorized parties
• Reverse engineer or attempt to extract source code
• Interfere with or disrupt the integrity or performance of our services

4. Payment Terms

4.1 Fees and Charges

All fees, tuition, and charges are listed on our website and are subject to change. You agree to pay all applicable fees according to the payment schedule provided. Fees are non-refundable except as explicitly stated in our refund policy.

4.2 Payment Processing

Payments are processed through secure third-party payment gateways including Razorpay, Paytm, PhonePe, Google Pay, and other authorized Indian payment service providers. By making a payment, you agree to the terms and conditions of these payment processors. We are not responsible for any issues arising from payment gateway services.

4.3 Payment Security

All payment transactions are secured using 256-bit SSL encryption and comply with PCI-DSS standards. We do not store your complete credit/debit card information, CVV, UPI PIN, or net banking passwords. Payment information is handled securely by our payment gateway partners in compliance with RBI guidelines.

4.4 Refund Policy

Refunds, if applicable, will be processed according to our refund policy. Refund requests must be submitted in writing within the specified timeframe. Payment gateway charges and processing fees are non-refundable. Refunds will be credited to the original payment method within 7-14 business days.

5. Intellectual Property Rights

5.1 Institute Content

All content on our website, including text, graphics, logos, images, audio, video, software, and other materials, are the property of the Institute or its licensors and are protected by Indian and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without express written permission.

5.2 User Content

By submitting content (assignments, research papers, feedback, etc.) to our platform, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display such content for educational and administrative purposes. You represent that you have all necessary rights to submit such content and that it does not infringe upon any third-party rights.

6. Disclaimer of Warranties

Our services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that our services will be uninterrupted, secure, or error-free. We make no warranties regarding the accuracy, reliability, or completeness of any content.

7. Limitation of Liability

To the maximum extent permitted by Indian law, the Institute, its directors, officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our services, including but not limited to loss of data, loss of profits, or business interruption, even if we have been advised of the possibility of such damages. Our total liability shall not exceed the amount you paid to us in the twelve months preceding the claim.

8. Indemnification

You agree to indemnify, defend, and hold harmless the Institute and its affiliates from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorney fees) arising from: (a) your violation of these Terms; (b) your violation of any law or rights of a third party; (c) your use or misuse of our services; or (d) any content you submit or transmit through our platform.

9. Third-Party Services and Links

Our website may contain links to third-party websites, services, or payment gateways that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. You acknowledge and agree that we shall not be responsible for any damages or losses caused by your use of third-party services.

10. Termination

We reserve the right to suspend or terminate your account and access to our services at any time, with or without notice, for any reason, including if we believe you have violated these Terms. Upon termination, all licenses and rights granted to you will immediately cease. Sections of these Terms that by their nature should survive termination will survive, including intellectual property provisions, disclaimers, and limitations of liability.

11. Governing Law and Dispute Resolution

11.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. You consent to the exclusive jurisdiction of the courts located in Hamirpur, Himachal Pradesh for the resolution of any disputes.

11.2 Dispute Resolution

In the event of any dispute arising from these Terms, the parties agree to first attempt to resolve the matter through good faith negotiations. If the dispute cannot be resolved within 30 days, it may be submitted to arbitration under the Arbitration and Conciliation Act, 1996, with the seat of arbitration being Hamirpur, Himachal Pradesh.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website with an updated "Last Updated" date. Your continued use of our services after changes are posted constitutes your acceptance of the modified Terms. We encourage you to review these Terms periodically.

13. Compliance with Indian Laws

These Terms comply with the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, Consumer Protection Act, 2019, RBI guidelines for payment systems, PCI-DSS standards, UGC regulations, and other applicable Indian laws and regulations.

14. Severability and Entire Agreement

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. These Terms, together with our Privacy Policy, constitute the entire agreement between you and the Institute regarding the use of our services and supersede all prior agreements and understandings.